WordPress Care Packages

Relieve your WordPress headache and secure your website today. Our WordPress care packages allow you to focus on running your business.
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WordPress Maintenance Plans

WordPress is a great platform. However, we understand the struggle you endure with constant updates breaking your site. This often leads to downtime, which costs you both time and money.

Maintaining a WordPress site is time-consuming and often requires technical knowledge. Our WordPress Care Packages are here to relieve your WordPress headache and allow you to take back control and focus on running your business.

We will ensure that your site constantly runs on WordPress’s most recent version. Additionally, all plugins and themes will be updated for you when required, keeping you above your competition.

WordPress Care Plan Reviews

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Great wordpress management! Techbyte are knowledgeable and have great support. Instead of wasting an hour trying to change something on my site, it takes me less than 2 mins to submit a ticket. Highly recommend.

5
Mark Bradley
Director
{

Excellent experience working with techbyte. They are very skilled Web Designers, very easy to work with and we highly recommend their company for a business website or help with your online assets.

5
Courtney Swanson
Director

Trusted By

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WordPress Maintenance Service

Affordable WordPress Care Plans

TechByte explicitly created our affordable WordPress care plans for busy website owners who struggle to find enough time in the day. Our support team handle all of the technical maintenance necessary to retain a reliable WordPress website, allowing you to take back control. We will relieve you of time-consuming tasks such as updates, backups, security scans, all while ensuring uptime. This will enable you to concentrate on delivering your services or products to your valued customers.

Track Progress With Detailed Reports

Not only will our care plan take care of all these tasks, but we will also provide you with an in-depth report of everything we are doing to keep your site up to date and optimized. This will include update and backup information, performance statistics and tracking of your SEO to view your keyword ranking data.
WordPress Care Packages Detailed Reports

Professional WordPress Maintenance Plan Core Features

Below are the core features we include in our WordPress Maintenance service, no matter which package you purchase.
WordPress Care Packages - On-Going Website Care

On-Going WordPress Care

Techbyte provides a monthly maintenance service to update your WordPress site and create up to date backups. Our experts are on hand to help with any issue you may have. All of the updates we perform are instantly visually validated, so bugs will be fixed before anyone sees them.
WordPress Maintenance Services - Offsite Backups

Secure Offsite Backups

All of your websites backups are kept on secure, offsite, encrypted storage in a region of your choice. In addition, our hassle-free backups are retained for a full ninety days, ready for any worst-case scenario, such as a hosting failure or malware virus.
WordPress Care Packages - Security Malware Scans

Security & Malware Scans

Malware & Virus issues can become extremely expensive if left untreated. We detect and react to these security vulnerabilities before they take root in your site, preventing the problem from arising. The best defense is a strong offense.
WordPress Care- Plans - Performance SEO Tracking

Performance & SEO Tracking

Our WordPress maintenance service will check essential performance factors to keep your site optimized and highlight any issues that require correcting. Additionally, we will compare your SEO ranking against your competitors and aim to improve this if necessary.

WordPress Maintenance Partners

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WordPress Care Packages

Essential

$29 per month

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Daily Cloud BackupsWe will take a complete backup of your website every day. We will take this backup between 1 am and 6 am not to affect your web users.
Monthly WordPress UpdatesOnce per month, we will fully update WordPress core, your WordPress themes and plugins if an update is available.
24/7 Uptime MonitoringFrom the second you have been on-boarded, we will monitor your website. We receive live notifications if the site goes down, and we quickly react to find the cause.
Weekly PerformanceOnce per week, we will do a performance check to see how quickly your site loads.
Daily Security ScansWe will perform a security scan of your website every day. The security scan will take place between 1 am, and 6 am not to affect your web users.
Detailed ReportingBy default, our reports are sent out once per week. You can change this to fortnightly or monthly by contacting support.

Startup

$129 per month

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All services from Essential
Weekly Updates
Daily Performance Checks
2x Daily Cloud Backups
Link CheckerWe will monitor all links on your website, up to 10,000. In addition, our link checker will give us automatic alerts to investigate and fix broken or unresponsive links. This allows you to avoid any negative impact on your SEO.
2 Hours of WordPress EditsEach month you will receive two hours of support for WordPress edits.

Business

$199 per month

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All services from startup.
Daily WordPress Updates
Unlimited WordPress edits.
Malware removalIf your site is infected with malware before having an active subscription, our business and executive plan will perform complete malware removal as part of your subscription.
Basic SEO TrackingWe will track up to 50 of your keywords and compare your ranking score against your competitors.
Access to premium pluginsYou will receive access to premium plugins for which we hold a developer/agency license.

Executive

$299 per month

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All services from Business.
4x Daily Cloud Backups
Woocommerce SupportOur executive WordPress care plan supports Woocommerce sites and other WordPress sites with eCommerce functionality.
Database OptimizationWe will optimize your database by tidying up tables, removing spam and old post revisions.
Advanced FirewallWe will install an advanced firewall to ensure your site stays safe from hackers.
Advanced SEO TrackingWe will track up to 150 keywords and compare your ranking score against your competitors.
Want to see what others say about working with us?

WordPress Maintenance Services FAQ’s

Here are some of the questions we get asked most for our WordPress maintenance services.

What is a WordPress Edit?

A WordPress edit is generally a small task that takes under 30 minutes for our team to complete. This can include: content editing, creating a new page or blog post, installing or changing plugin settings, minor CSS adjustments to fix styling or even website migrations.

This does not include speed optimization, graphic design, custom development (PHP, JS, themes, plugins, etc.) or building a new website.

While we don’t offer graphic design, we are happy to go the extra mile and perform basic image crops and file reduction to keep your site loading fast when creating new pages or posts.

You can read more about unlimited WordPress edits here.

Is your WordPress care plan really unlimited?

Yes. You will honestly receive unlimited edits as long as you are on the business plan or higher. Depending on the task complexity, support can sometimes be slower. However, you really can make as many requests as you need. Unlimited means unlimited.

What if a WordPress update breaks my site?

Before updating your website, we take a complete backup and a screenshot to see how the site visually looks. We then perform the updates, and our intelligent software compares the before and after screenshots to ensure everything looks as it should.

If an update breaks your site, it will either display error codes or alter the layout. Our tool will automatically roll back to the initial backup before your users realise it.

One of our support team members will investigate what’s causing the issue and fix it.

Can I change my plan?

Yes, whenever you need to!

Downgrading your WordPress Care Plan would mean losing access to some of the premium features you have been using. However, if you are happy to handle the security implications, reach out to us. We will happily change your plan.

You can upgrade, downgrade or even cancel your WordPress management subscription anytime by:

  • Submitting a request via your dashboard.
  • Emailing our support team directly.

How does support work?

After the team at TechByte have completed the on-boarding process, we can start making changes to your website! The on-boarding process is typically completed within 24-48 hours.

There are two ways that you can submit a request.

  1. Submit a ticket via the dashboard in your client portal. Submitting a ticket is the most efficient way, as a ticket will automatically upload to our project management software. Finally, you will receive a notification to inform you once the task is complete.
  2. Email our support team directly. You will receive this email from our on-boarding sequence. Once we see the request, we will email you to confirm it’s added to our project management software. Finally, you will receive a notification to inform you once the task is complete.

Do you clean up malware and remove viruses?

Yes, we can remove malware from your WordPress website depending on which WordPress care package you purchase.

Our business plan will remove basic malware on sites with an active subscription before the malware infected the site.

Our executive plan features complete malware removal. This plan is best for website owners whose site is already infected before having an active subscription.

TechByte does not do one-time malware removal. Therefore, we are best suited to website owners that want to maintain a secure site that is clean and safe.

Where do you store backups?

All backups are stored on our secure Amazon S3 cloud storage. As standard, this is stored within the United States. Still, you can upgrade to EU storage through the checkout process to ensure your website remains GDPR compliant.

What happens after purchasing?

The on-boarding procedure will start immediately after purchasing your chosen WordPress management package.

Step 1: Welcome Email
Shortly after purchasing your WordPress care plan, you will receive our welcome email. The email will include details on how to log in to your dashboard, how to submit tickets, other ways to contact our support team, and how to send us your login information securely.

Step 2: Complete backup
After securely sending us your login details, our team will take a complete backup of your WordPress installation—the backup will include all of your core files and database.

We will always take a backup before doing any work or updates on your site.

Step 3: On-boarding Begins
Now that we have an initial backup of your site, we can start to work through our “new site checklist.” This includes but is not limited to; checking core WordPress, theme and plugin versions, performing updates, running security scans & performance checks.

After completing our three steps, you will receive an email to let you know that you now have full access to our service, and you can start making requests.

How do I send login details?

Once you have purchased a WordPress Care Package, you will automatically receive a welcome email from TechByte.

This email will explain what details we need you to send as well as how to send them securely through a tool we use. The tool will create a self-destructing link that only our team can see.

Is there a monthly or annual contract?

No, there are no contracts! We understand that things change, and we would never want to tie someone to a contract. However, website security is an ongoing task, so we created a discount for customers who sign up annually.

Can you manage multiple WordPress sites?

It doesn’t matter if you have one or ten sites; TechByte is more than happy to help you manage them.

However, our WordPress care packages were designed to manage a single WordPress installation on one domain/subdomain/directory.

Therefore, if you want us to manage four sites, you must purchase four separate packages. You will be pleased to know each site can choose its own package based on its individual requirements.

If you would like TechByte to manage three or more sites, don’t hesitate to contact us for a custom quote.

Why choose one of our WordPress Care Plans?

TechByte understands that other companies offer a similar service to us, so why should you choose TechByte for your WordPress Care Plan?

  • We provide excellent support promptly.
  • Our team will always go the extra mile to ensure you are delighted with the service provided.
  • We give you free access to premium plugins.
  • All of the work is done in-house; hence we can offer a superior service at a cheaper rate than our competitors.

Do you include hosting?

No, hosting isn’t included as standard. Nevertheless, we do have a variety of website hosting packages available to purchase. You can learn more about this on our website hosting page.

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